Shipping Policy

Shipping Policy

Last updated: [Date]

Thank you for shopping at SMC Foods. Below are the terms and conditions that make up our Shipping Policy.

1. Order Processing

  • All orders are processed within [X] business days (excluding weekends and holidays).

  • Orders placed after [cut-off time] will be processed on the next business day.

  • If we experience a high volume of orders or delays due to unforeseen circumstances, we will notify you by email.

2. Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Estimated delivery time: [X–X business days], depending on your location.

  • Delivery delays may occur during holidays or due to factors beyond our control (e.g., courier delays, weather).

3. Shipping Methods

We use trusted shipping partners such as [FedEx, UPS, DHL, USPS, or local courier] to ensure safe and timely delivery.

4. Shipping Restrictions

  • Currently, we ship only within [your country/region].

  • We do not ship to P.O. boxes or APO/FPO addresses.

  • Perishable items may not be eligible for certain shipping methods.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

6. Damages & Issues

  • SMC Foods is not liable for products damaged or lost during shipping.

  • If your order arrives damaged, please contact the shipment carrier to file a claim.

  • Please save all packaging materials and damaged goods before filing a claim.

7. International Shipping (if applicable)

  • Duties, taxes, and customs fees are the responsibility of the customer.

  • International delivery times may vary depending on customs clearance.

8. Contact Us

For questions regarding your order or shipping, please contact us:

  • Email: [your support email]

  • Phone: [your contact number]

  • Address: [your business address]